Getting Help

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If we are stuck at a certain point on a box or a challenge, we may want to ask a question in one of the above channels. To get the best guidance on our problem, we need to ask our questions effectively.

Be sure to include the following in our question:

1. What point of the box/challenge are we stuck at 'i.e., user/root'?

2. What steps have we taken so far to get to the point we are at?

3. What step are we failing at, and what have we done to resolve our issue?

4. Always try to be very specific on what we need help on, rather than asking for general help

When we form our question using the above points, we may get some ideas that we may have missed, which can help us answer the question ourselves. Sometimes a comment from someone else will get us to an "aha!" moment, and we will be able to answer your question essentially. Other times we will find someone willing to work with us to solve our issue. It is always best to approach things from a learning perspective and not just look for answers to get points or improve our hall of fame positioning. We should NOT do any of the following:

1. Give away spoilers or clear indications that may spoil the machine for other people

2. Be vague in our description without providing enough details of what we have done